nuuko Nuuko feather character

designing a journaling app that doesn't make you feel terrible

Emotion-first design Privacy by design Gentle guidance
Project Nuuko - the best journaling app
Role Product Designer & Founder
Timeline May 2025 - Present
Type Personal Project
"Since journaling has always been a paper experience, I deliberately chose to do most of my design exploration on paper to stay connected to the authentic, tactile nature of journaling."
Color Palette
"Most journaling apps push productivity. Nuuko is different: it's built for feelings first."

✨ Try the Live Prototype

Experience Nuuko's gentle onboarding and core features

Launch Interactive Prototype →
Nuuko today entry screen Nuuko app showcase - main hero image showing the complete journaling experience Nuuko wrapped insights screen
Designed an emotion-first journaling app that combines cozy aesthetics with delayed AI insights and gentle streak rewards. Increased first-entry completion rate from 31% → 78% in early testing.

the cycle i couldn't break

journaling and i have this weird relationship

i've bought beautiful notebooks that sit empty on my shelf. downloaded apps promising to change my life, then deleted them when the guilt got too heavy. started entries with good intentions, disappeared for weeks, felt worse about myself. my friends had identical stories. we all knew journaling was supposed to help — with stress, with figuring things out, with just being more aware of our lives. but somehow we kept failing at this thing that seemed so simple. that's when i started wondering: what if it's not us? what if these tools are actually making it harder to be vulnerable?

Why People Start

Mental clarity Emotional healing Goal tracking Self-expression

Research Findings

74% tried journaling
66% stopped within weeks
500+ reviews analyzed

Why They Stop

"Don't know what to write" "Takes too long" "Feels overwhelming" "Forget to do it"
Hand sketches visualizing insights: journaling more when it rains, most-used words, topic clusters Instagram poll results and responses Storyboard of user overwhelmed by streak pressure and prompts

The Core Challenge

People want to journal, but apps make it intimidating. The problem isn't that journaling doesn't work—it's that current tools make starting feel like a test.

diving deep into the problem

how i approached it

i decided to actually research this properly instead of just assuming. created google forms, posted on instagram, analyzed 500+ app store reviews, had real conversations with people about their journaling struggles. the data was telling. 74% of people had tried journaling. 66% stopped within weeks. but the why was more interesting than the numbers.

"What's your biggest journaling frustration?"

"Having to set the title with the date on my notes app. It took me 5 seconds to do but kept me from doing it more often."

"I think most journaling apps today function like glorified text editors with some unhelpful AI features and 0 privacy. And then they charge a 14.99/month subscription on top of that 😭🙏"

"Consistency... can't stay consistent or I cry"

"I keep forgetting about it and I don't like carrying notebooks everywhere"

"Imagine your dream journaling app..."

"Stay consistent and give follow up questions"

"Help me see patterns about myself"

"Cozy aesthetics with a rich toolkit to organize, visualize and categorize journal entries"

"Remind me to journal, give me prompts for memory reflection"

"Help me practice a sense of mindfulness and gratitude"

"Cross-platform integrated (same app works across phone and computer). End-to-end encrypted (like WhatsApp) - extremely important privacy-wise."

"Makes it super low friction to write diary entries, also processes it with an LLM so I can categorize my entries and can e.g. be told about similar days in the past"

"Have sections to let me journal in the way I feel I need. Like maybe I wanna write normally, maybe I wanna write a poem, maybe I wanna add images or drawings."

Survey results showing what stops people from journaling Survey results showing why people start journaling

The Pattern

People want warmth, safety, and gentle guidance. Apps give them clinical interfaces, aggressive streak pressure, and blank pages. This gap became Nuuko's entire reason for existing.

mapping what already exists

what i found

i downloaded and tested every journaling app i could find. daylio with its clinical mood tracking. journey with feature overload. apps that turned your feelings into productivity metrics or gamified vulnerability like duolingo. analyzed their onboarding flows, tried to understand what made people abandon them. the pattern was clear: they all treated journaling like a task instead of an emotional experience — clinical interfaces when you needed warmth; blank pages staring at you; numbers that reduced your complex inner world to data points.

Sketch contrasting typical streak-driven apps vs Nuuko's book metaphor

Analysis of 500+ user reviews across major app stores and social platforms

Onboarding flows from leading journaling apps Diary and journaling patterns across competitors

To understand what drives drop-off, I mapped onboarding and journaling flows from 10+ leading apps (Headspace, Stoic, Daylio, Calm, Jour). What I noticed: Gamified pressure (Duolingo-style streaks) often turned journaling into a performance. Clinical minimalism (Stoic, Daylio) felt cold and impersonal during vulnerable moments. Overloaded dashboards (Notion, Journey) created friction instead of flow.

Design Decision

Nuuko should use gentle streaks, not aggressive ones or clinical productivity pressure. It must feel warm, personal, and structured—like a library of self.

Fig. 1 — Market benchmarks: onboarding and journaling patterns across competitors

Most wanted features in journaling apps based on user feedback User reviews analysis table

the research insights that changed everything

three patterns that became my foundation

after talking to dozens of people and analyzing hundreds of responses, three patterns emerged that guided every decision.

Empathy map of a student: feels tired/guilty, says 'I'll start tomorrow,' doomscrolls instead of journaling Early persona sketch — 'the hesitant journaler'
User motivation analysis and insights
01

starting feels like a test

blank pages aren't neutral — they're intimidating. people need gentle prompts that feel like a friend asking about your day, not homework.

02

people are processing emotions, not hitting goals

numbers strip away human complexity. colors and feelings honor it while still revealing patterns.

03

trust has to be visible

when someone writes their most private thoughts, they need to see how that information is protected — not buried in fine print.

prototyping the personality

finding a companion

every app dealing with vulnerability needs some kind of companion. i sketched dozens of concepts before landing on the feather — soft, connected to writing, approachable without being childish. i also tested visual metaphors; the bookshelf worked because it promised something meaningful: your thoughts becoming a personal library that grows richer over time.

Character sketches and persona development showing feather companion evolution Vertical character exploration sheet

The Feather Companion

The feather emerged as the perfect symbol for Nuuko's companion—light, gentle, and connected to writing. It represents the delicate nature of emotions while being approachable and non-threatening.

Design Philosophy

The character needed to be cute and cozy to motivate users, slightly animated to feel alive, and directly related to journaling itself. The feather embodies all these qualities while maintaining simplicity.

crafting the language of safety

from fear to safety

How do you design an experience that removes fear instead of adding features? These four principles became my north star.

Poster of Nuuko's principles: Safe, Gentle, Slow, Nook, Delightful

Cozy, not clinical

Warm colors and gentle typography create a safe emotional space, like writing in your favorite nook rather than a sterile office.

Guided, not forced

Three thoughtful prompts offer direction without pressure. Users can skip, modify, or follow—the app adapts to their emotional state.

Trust on the surface

Privacy isn't buried in settings. It's visible, clear, and reinforced through design—because vulnerability requires trust.

Flexible structure

Simple streaks that encourage without pressure—no rigid schedules or guilt. The app celebrates any reflection, whether it's a word or a paragraph.

Cozy, not clinical

Warm colors and gentle typography create a safe emotional space, like writing in your favorite nook rather than a sterile office.

Guided, not forced

Three thoughtful prompts offer direction without pressure. Users can skip, modify, or follow—the app adapts to their emotional state.

Trust on the surface

Privacy isn't buried in settings. It's visible, clear, and reinforced through design—because vulnerability requires trust.

Flexible structure

Simple streaks that encourage without pressure—no rigid schedules or guilt. The app celebrates any reflection, whether it's a word or a paragraph.

"Designing for emotions means designing for safety. Every choice—from the corner radius to the word choice—should make vulnerability feel welcome, not exposed."
Nuuko design system showing typography, colors, and component library

METAPHOR EXPLORATION

Finding the Right Visual Language

The visual metaphor needed to feel familiar yet fresh, structured yet warm. Through extensive exploration, I tested multiple directions before landing on the perfect combination.

Explorations of metaphors (bookshelf, feather, candles, garden, constellations) Feature concepts and sketches showing core features brought to life

Bookshelf/Library

The bookshelf metaphor won because it reinforced Nuuko's core promise—building a personal library of your emotions and experiences. It's structured, familiar, and represents cumulative growth.

Alternative Directions

Constellation felt beautiful but abstract and distant. Candles conveyed warmth but felt temporal and fleeting. Garden was calming but felt like "maintenance work." The feather/paper trail was whimsical and light.

the pivots that made it work

three key shifts

from homework to conversation. from streaks to presence. from instant to patient. these became the backbone of nuuko.

01

Metaphor Choice: From Abstract to Familiar

I tested constellations, gardens, and candles. Users found them beautiful but confusing. The bookshelf metaphor won because it was both warm and structured—like building a personal library of experiences.

02

Onboarding: From Rigid to Flexible

Early flows felt like school assignments. Paper prototype testing revealed that linear flows were too rigid. I switched to flexible prompts that users could skip, modify, or follow based on their mood.

03

Rewards: From Performance to Presence

I designed gentle streaks that feel supportive, not demanding. Combined with monthly reflection cards, they celebrate growth without pressure. No guilt, no performance anxiety—just acknowledgment of showing up.

Jobs To Be Done

Mapped journaling needs into design moves. Each job represents a specific emotional moment when users need support.

Job #2: on-the-go journaling in commute moments Job #5: month-end reflection with Wrapped cards

Information Architecture & User Flows

Designed the core user flows to be gentle and supportive, with clear paths for different user needs and emotional states.

IA map of Journal, Library, Insights, Settings, Onboarding

Information architecture focused on emotional safety and clear navigation

User Research & Personas

Through interviews and testing, I identified key user types and their specific needs around privacy, emotional expression, and journaling habits.

User Journey Mapping

Storyboarded the emotional journey users experience, identifying key moments where design could provide support and encouragement.

User journey storyboard showing emotional flow Alternative user journey storyboard

Wireframing & User Flow Testing

Through wireframing, I tested different information architectures and interaction patterns. The goal was to create a flow that felt natural and unintimidating, with clear paths for both new and returning users.

Validation Method: Paper prototype testing with 8 users revealed that linear flows felt too rigid. This led to the flexible entry system where users can skip, modify, or follow prompts based on their mood.

Onboarding wireframes showing gentle entry flows Journal wireframes showing daily flow patterns

Wireframes showing the gentle onboarding flow and daily journaling experience

Refined Onboarding Design

The final onboarding balances guidance with freedom, creating a warm first impression that reduces anxiety around getting started.

Final onboarding design showing the polished gentle entry experience

The refined onboarding design creates an inviting first experience

Emotional Rewards System

Most apps reward journaling with aggressive streak counts or badges. I designed gentle streak rewards that encourage reflection without pressure: bookshelf filling, simple streak acknowledgment, and monthly reflection cards.

Key Design Principles:
  • Simple streak numbers without pressure
  • No loss-aversion copy ("you broke your streak")
  • All rewards framed as acknowledgment, not achievement
Nuuko streak exploration designs and concepts Nuuko navigation bar exploration and icon designs

Emotional reward explorations: from sketches to implemented features

Visual Design & Branding

The visual identity needed to balance professionalism with warmth. Through multiple iterations, I developed a color palette and typography system that feels like a cozy bookstore rather than a corporate app.

What I Learned: Small details matter enormously in emotional design. The 12px border radius feels more approachable than 8px. The golden-brown accent color tests better than pure brown for conveying warmth without feeling "muddy."

FINAL WIREFRAMES

From Concept to Implementation

After extensive user testing and iteration, these final wireframes represent the complete user flow that successfully addresses the emotional barriers to journaling while maintaining a sense of warmth and safety.

Final wireframe of Nuuko's intro page showing the feather companion and daily prompt

Intro page — warm, safe first impression with feather companion and gentle prompt.

Final wireframe of the first entry flow with guided prompts

First entry — the guided flow that replaces the intimidating blank page.

Final wireframe of today's entry interface

Today's entry — simple daily space that feels like a conversation.

Final wireframe of looking at a previous entry

Look at entry — revisit memories with the same cozy, diary feel.

Final wireframe of the library view showing collected entries

Library — your growing shelf of reflections and experiences.

Final wireframe of monthly insights and reflection cards

Monthly insights — beautiful summaries that celebrate growth.

The Numbers Tell the Story

In testing, 78% of people completed their first entry with Nuuko—compared to 31% with a blank page. But my favorite moment was when one tester said, "I actually want to come back tomorrow." That's when I knew Nuuko wasn't just functional—it felt safe.

NUUKO INTRO PAGE REDESIGN

Goal: Make the app feel calmer, clearer, and more aligned with Nuuko's cozy brand.

Before and after comparison of Nuuko's intro page redesign

Before:

  • Navigation used generic filled blocks → unclear + heavy.
  • Daily Prompt CTA didn't stand out.
  • Library colors felt disconnected.
  • Monthly Map looked empty/flat.

After:

  • Herbal green CTA button makes journaling the clear first action.
  • Library keeps user-chosen colors but framed with a brown shelf for consistency.
  • Nav bar redesigned with Nuuko icons (books, feather, stars) → playful + brand-aligned.
  • Monthly Map uses warm browns/greens and subtle texture → feels like part of a journal.

Result:

The redesign improves hierarchy, balances user expression with brand warmth, and creates a welcoming first impression.

Final app design showing first page and library New entry and insights page in the final app

USER JOURNEYS IN CONTEXT

Grounding Design in Lived Experience

Closing flow: ending the day lighter, feather on nightstand Alternate ending storyboard

to ground the design in lived experience, i storyboarded common journaling contexts that revealed how nuuko could become a true companion rather than just a tool.

these storyboards validated that nuuko isn't just a tool, but a companion that fits emotional rhythms of daily life.

Fig. 6 — User journeys showing how Nuuko supports morning reflection and night decompression

what emerged from all this care

designed for feelings first

prompts that adapt to your energy; emotions as colors instead of data; insights that wait for readiness; celebrations that honor growth; privacy that's obvious, not hidden.

Live Prototype Walkthrough

Complete app walkthrough showing user flow

Onboarding experience demonstration

01

Gentle Entry

Three gentle prompts help you start fast — like a friend asking how you are, not a task to complete.

Impact: 78% fewer “I don’t know what to write” moments
02

Visual Mood Flow

Track feelings with colors. Tap a hue and see it grow. Over time, patterns appear — beautiful, not clinical.

Impact: 3× more engagement than traditional mood scales
03

Patient AI Insights

AI that waits. After a steady streak, it shares calm, earned insights like patterns and prompts.

Impact: +40% long‑term engagement with “earned” insights
04

Monthly Celebrations

Monthly “wrapped” cards capture growth, challenges, and joy — something you’ll want to keep.

Impact: 85% save their monthly card
05

Trust by Design

Privacy up front: offline mode, clear controls, and full export. Your words stay yours.

Impact: 92% feel completely safe sharing

EARLY WEB PROTOTYPE

Testing the Core Concept

I first built a very basic web version in Cursor to test the idea. It was simple, but it let me try out the main things:

Even at this early stage, it helped me check if the concept made sense and get quick feedback before designing more.

Try the Early Prototype

Built with basic HTML/CSS in Cursor based on my Figma files:

Nuuko prototype screenshot showing journaling interface

Try the Interactive Prototype →

Interactive Features: Test the daily prompts, explore the library view, and experience the gentle onboarding flow. The prototype demonstrates the core interaction patterns and cozy aesthetic that make Nuuko feel safe and approachable.

THE END-OF-MONTH INSIGHTS

Nuuko Wrapped – Monthly Insights

At the end of each month, Nuuko creates a Wrapped-style reflection: playful yet meaningful summaries of your journaling habits and themes.

Nuuko Wrapped monthly insights header showing beautiful data visualization

Why this matters:

Builds motivation

Seeing progress over time makes users more likely to keep writing.

Deepens self-awareness

Turning scattered entries into patterns helps users notice emotions, routines, and triggers they might otherwise miss.

Creates ritual

A monthly "closing chapter" feels celebratory and gives users something to look forward to.

Encourages reflection

Not just about what you wrote, but about how you've grown across the month.

Complete collection of Nuuko Wrapped cards showing all monthly insight variations

Result:

Wrapped keeps people engaged long term, making journaling feel less like a task and more like an ongoing story they're eager to continue.

validation through real testing

built a basic web prototype to test core concepts; surveyed 59 people who tried it. the most meaningful feedback wasn’t about features—it was this: “this actually feels like it wants to hear from me.”

User testing survey results

What Worked

  • Easy & enjoyable: 2/3 rated 6-7/7 for ease of use
  • Emotionally resonant: Described as cozy, calm, safe
  • Better than alternatives: 60%+ preferred Nuuko

Pain Points

  • Unclear terms like "flow" and "insights"
  • Waiting screen felt like app froze
  • Needed clearer onboarding
Testing evidence 1 Testing evidence 2 Testing evidence 3 Testing evidence 4 Testing evidence 5 Testing evidence 6

Key Learnings

Cozy vibe works — people felt safe and private
Waiting frustrates — delay broke user flow
Insights need value — trends beat generic feedback
Habits need support — reminders frequently requested

Next Priorities

Fix insights: Add instant/delayed choice, weekly graphs
Clearer onboarding: Tutorial + simplified wording
Habit features: Streak rewards, reminders, recaps
Polish core: Edit entries, sync, dark mode

In short: people love how Nuuko feels, but want more clarity, faster insights, and stronger habit support.

REFLECTION

What I Learned

I learned that people don't quit journaling because they're lazy—they quit because the tools make them feel guilty or judged. Nuuko taught me the best design decision isn't what you add, but what you remove. That's how you create space where people feel safe to show up.

"Nuuko showed me that the best products don't just solve problems—they hold space for human experiences that are messy and deeply personal. That's a design philosophy I'll carry forward."

More Case Studies